Tool Description


Viable

https://www.askviable.com/

Stop manually tagging and analyzing customer feedback. Leverage our 9 proprietary AI models, GPT-4, and GPT-3 to:
✔️ Boost NPS, reduce support volumes, & put an end to churn by surfacing the most urgent topics across all your data sources.
✔️ Gain precise insights tailored to your unique business objectives by instructing our AI on what matters to you.
✔️ Build a customer-obsessed culture that drives growth – all while saving hundreds of hours each year.

Features:

  • AI Models: Utilize 9 proprietary AI models, GPT-4, and GPT-3 for advanced data analysis.
  • NPS Improvement: Identify and address the most urgent topics to boost Net Promoter Score (NPS).
  • Support Volume Reduction: Reduce the volume of customer support tickets by automating feedback analysis.
  • Churn Prevention: Surface critical issues to prevent customer churn.
  • Customized Insights: Tailor insights to your specific business goals by instructing the AI on key areas of focus.
  • Culture Building: Foster a customer-obsessed culture that drives growth and saves time.

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